Your project details are for your enquiry and our work.

Information you provide

When you request a quote or contact us, you may provide your name, brand or organization, email, phone or WhatsApp number, product type, quantity, project description, destination, target timing, and uploaded files such as a tech pack, reference image, or artwork.

• Only upload files you are entitled to share.
• Do not include unnecessary sensitive personal information in a project brief.

Technical information

The hosting environment may process standard request and security information such as IP address, browser or device type, requested page, timestamp, referrer, and error or security logs. A session cookie may be used to support form security and normal site operation.

Why information is used

Information is used to respond to enquiries, assess project requirements, prepare quotations, communicate about sampling and production, coordinate delivery, maintain business records, prevent misuse, secure the website, and meet applicable legal obligations.

When information may be shared

Relevant information may be shared with service providers that support hosting, email, file handling, booking, production coordination, professional advice, payment or delivery when those services are required. Information may also be disclosed when reasonably necessary to meet a legal obligation or protect rights, safety, and the integrity of the service.

Retention

Information is retained only for as long as reasonably needed for the enquiry, project, business records, dispute handling, security, or applicable legal requirements. Different records may have different retention periods. Files that are no longer needed should be securely removed from active use where practical.

Security

Reasonable technical and organizational measures are used to reduce unauthorized access, loss, misuse, or alteration. No internet transmission or storage system can be guaranteed completely secure, so send only the project information needed for the enquiry.

Your requests

Depending on applicable law, you may be able to ask what personal information is held about you, request correction or deletion, object to or restrict certain use, or withdraw consent where consent is the basis for processing. Identity may need to be verified before a request is completed.

Children and policy updates

This website is intended for business enquiries and is not directed to children. This policy may be updated when the website, services, providers, or legal requirements change. The current version and update date will be posted on this page.